How we collect, use, and protect your personal information in compliance with GDPR and Irish data protection laws.
infotrionex Ltd ("we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website infotrionex.pro and use our fitness trainer performance reporting services.
As a company registered in Ireland, we comply with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018. This policy outlines our data practices and your rights regarding your personal information.
The data controller for your personal information is:
We collect various types of information to provide and improve our services. The data we collect includes personal information you provide directly to us and information collected automatically through your use of our services.
We collect personal data that you voluntarily provide when you:
This information may include your name, email address, phone number, company information, job title, and any other details you choose to share with us.
When you visit our website or use our services, we automatically collect certain information about your device and usage patterns, including IP address, browser type, operating system, referring URLs, and pages visited.
We use the personal information we collect for legitimate business purposes, including how we use your information to provide our fitness trainer performance reporting services, communicate with you, and improve our platform.
We use your information to provide, maintain, and improve our fitness reporting services, including processing your requests, managing your account, and delivering the reporting tools you've subscribed to.
We may use your contact information to send you service-related communications, respond to your enquiries, provide customer support, and send marketing communications (with your consent).
We analyse usage data to understand how our services are used, identify areas for improvement, and develop new features that better serve our clients' needs.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.
For detailed information about our use of cookies, please refer to our Cookie Policy.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, provided they agree to maintain confidentiality.
We may disclose your information when required by law, court order, or governmental authority, or when necessary to protect our rights, property, or safety.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure data transmission, access controls, and regular security assessments.
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. The specific data retention period depends on the type of information and the purpose for which it was collected.
We retain account information for the duration of your relationship with us and for a reasonable period thereafter to comply with legal obligations and resolve any disputes.
We retain records of communications with you for customer service purposes and legal compliance, typically for a period of seven years.
Under GDPR and Irish data protection law, you have several rights regarding your personal information. These rights include the ability to access, rectify, erase, restrict processing, object to processing, and port your data.
You have the right to request access to the personal information we hold about you and receive a copy of this information.
You have the right to request correction of inaccurate or incomplete personal information.
You have the right to request deletion of your personal information in certain circumstances.
You have the right to request restriction of processing of your personal information in specific situations.
You have the right to object to processing of your personal information for direct marketing purposes or other legitimate interests.
You have the right to receive your personal information in a structured, commonly used format and transmit it to another controller.
As we operate within the European Union, your personal information is primarily processed within the EU. If we transfer your information outside the EU, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.
If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding your personal information, please contact us using the following information:
You have the right to lodge a complaint with the Irish Data Protection Commission if you believe your personal information has been processed in violation of applicable data protection laws.
Irish Data Protection Commission
Website: www.dataprotection.ie
Phone: +353 57 868 4757
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.
This Privacy Policy is governed by and construed in accordance with the laws of Ireland. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the Irish courts.